Serko & TakeTwo Partner to Reinvent Travel Programs with Zeno

13 January 2023

Serko Limited (NZX & ASX:SKO), a leader in online travel and expense management for business, has announced that they’ve signed an agreement with travel management company TakeTwo Travel Solutions to offer Zeno by Serko as a global travel booking tool.

TakeTwo first launched in September 2021 in Europe and North America and has quickly expanded its presence across the globe. The partnership with Serko will give TakeTwo clients and their travelers access to Zeno. 

“Our focus at TakeTwo is on people and bringing the best human-centered technologies and personalization to our clients,” said TakeTwo CEO Chris Thelen. “We’ve been incredibly impressed with Zeno’s consumer-friendly interface and the speed with which the Serko team get our clients up and running on the booking platform.”

TakeTwo and Serko have already successfully migrated multiple clients to the Zeno platform during 2022 with more client launches expected in early 2023.

“Zeno provides our customers the ability to reinvent and transform their corporate travel programs,” said TakeTwo Chief Technology Officer Rob Cope. “The ability to leverage capabilities like Zeno Contextual Policy brings massive benefits to our customers, providing unparalleled configuration to deliver a frictionless booking experience.”

TakeTwo customers looking to reinvent their travel programs will benefit from a host of Zeno features designed to help travel managers and improve the traveler user-experience, including:

●    AI-powered itinerary recommendations based on traveler preferences, company travel program and past bookings to boost compliance and speed up the booking process.

●    A user-friendly, conversational interface that takes the individual through a series of simple questions to book their trip.

●    Rich data and workflows designed to support traveler health and wellbeing, including dynamic trip authorization, custom policy configurations to restrict high-risk travel, consolidated traveler tracking, airline health-related measures, and hotel health and hygiene data.

●    Budget and spend optimization features designed to cut travel costs, including savings alerts and trip budget configurations based on policy type, policy category and traveler profile custom fields. 

“We really admire TakeTwo’s commitment to customer service and reinventing travel management, which aligns well with our own mission to transform business travel and expense,” said Tony D’Astolfo, SVP of North America at Serko. “We’re excited to grow this partnership and bring our world-class travel platform to travel buyers who are looking for partners that can bring true innovation to their programs.” 

About Serko

Serko is a leader in travel and expense management for the business travel market. Zeno is Serko’s next generation travel management application, using intelligent technology, predictive workflows, and a global travel marketplace to transform business travel across the entire journey. Listed on the New Zealand Stock Exchange Main Board (NZX:SKO) and Australian Securities Exchange (ASX:SKO), Serko is headquartered in New Zealand, with offices across Australia, China, and the United States.

About TakeTwo Travel Solutions

TakeTwo Travel Solutions is an independent, boutique, transatlantic travel management company with wholly owned locations in the City of London, New York and Cork and a global presence in over 85 countries. TakeTwo Travel Solutions delivers to international companies an alternative to the mega-TMC dominated corporate travel sector, delivering a tailored and unbiased offline and digital solution. 

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