We’re NDC ready: helping you navigate Qantas’ new distribution model and beyond
From July 1, Qantas' new distribution model takes effect, marking the start of a significant shift in how corporate fares and offers will be accessed in Australia. Many travel managers are feeling the pressure to ensure their programs and platforms can keep pace.
The good news? Serko has you covered. We’ve been preparing for this future for years, and we’re ready to help you take advantage of it.
Why NDC matters
Globally, airlines are moving away from legacy distribution systems in favor of modern, direct-selling models powered by New Distribution Capability (NDC).
It’s all about enabling more flexible, personalized, and consumer-grade travel experiences - something business travelers and companies have come to expect in the post-pandemic world.
NDC allows airlines to offer richer content, more dynamic pricing, and better visibility of things like ancillary services, loyalty offers, and seat selection - all surfaced in the booking experience.
And for corporations and their travelers, it means more transparency, more choice, and more control.
Serko’s NDC leadership
At Serko, we’ve believed in this shift from the start. Through our partnership with Qantas, Zeno became the first corporate travel platform to achieve IATA Level 3 NDC certification back in 2018.
Since then, we’ve continued to evolve our NDC capabilities to make sure our customers (and their travelers) can benefit from what this new model offers.
Today, we provide a well-rounded and growing NDC offering within Zeno, with integrations across GDS and direct channels including Sabre, Amadeus, and Travelfusion.
What this means for you
Zeno gives you the tools to stay ahead in this changing environment:
- Shop and book exclusive NDC offers
Travelers can easily access and book NDC fares - Zeno shows them all in every search. - Personalized booking experience
Travelers can access promotional fares and inclusions, like premium seating, based on their airline loyalty status. - Mix and match fares*
Combine NDC and EDIFACT fares, hotel, and rental car bookings in one seamless booking experience. - Manage NDC bookings in Zeno*
Change and cancel NDC bookings easily. Zeno also supports seamless online-to-offline workflows for travel management companies.
Ready for what’s next
We know this is a period of uncertainty for many travel programs, but it’s also an opportunity. With the right technology in place, you can take advantage of the flexibility, transparency, and choice that NDC unlocks.
Zeno is ready, and we’re here to help.
Contact your TMC or book a demo to see how Zeno can help you stay ahead of the changes.
*Availability is dependent on TMC’s NDC integration.
