VALUE
Life at Serko

The best place to do your best work

When you join Serko, you become part of a team of passionate travelers and technologists who are building the world’s leading business travel marketplace to bring more people together.

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What drives us

Our guiding principles

These principles guide our behaviors, decisions and actions. They define how we operate together as a team, as well as how we interact with our customers and partners.

We show up as our true selves. We embrace the diversity of people, thought and culture. We work intentionally to create a positive impact.
We celebrate success as a collaborative journey. We work together as one team to transform individual ideas and strengths into innovative solutions for Serko and our customers.
We challenge ourselves to create simplicity where complexity exists.
We challenge the status quo to make the impossible, possible — for ourselves, our customers and our partners.

What it’s like to work at Serko

Fiona McCaffrey
Business Analyst Team Lead
Anne Bilek
Senior Principal Engineer
Adam Northgrave
Head of Customer Success

Our focus on equity

We show up as our true selves. We embrace the diversity of people, thought and culture. We work intentionally to create a positive impact.

Gender pay
equity

Gender pay equity
We are committed to pay equity — ensuring we pay our people fairly, and recognising the importance of understanding and publishing our gender pay gap. As at February 2023, we have a less than 1% pay equity gap.

Equal employment opportunity

Equal employment opportunity
Serko is committed to ensuring equal employment opportunities. We continuously educate and promote fair practices, without any discrimination, for all our employees.

Affinity
groups

Affinity groups
Our employee-led affinity groups bring purpose to a particular area of focus — encouraging conversations, education, advocacy and purpose. Our Māori and Wāhine groups have led the way, and we are on a journey toward increased representation.

Global representation

Global representation
More than 20 ethnicities are proudly represented across the Serko workforce.

More than just a job

01
Hybrid working

We actively support hybrid ways of working where you get to choose how to best structure your day.

02
Connection

We don’t just work together, we have fun together — celebrating wins and each other.

03
Enhanced parental leave

We offer full pay for 20 weeks for the primary caregiver, three weeks of paid partner leave, plus primary caregiver transitioning support for returning to work.

04
Mission You Day

Take one day per year to do whatever is important to you — rest, recover or spend time with your family.

05
Continuous education

We support you with the tools to thrive, including access to the Udemy education platform.

06
Global benefits

See all the benefits of working at Serko in different regions.

Job openings

Our teams work collaboratively across the globe with offices based in Auckland, New Zealand; Sydney, Australia; Foshan and Xi'an, China; Bengaluru, India and in Minnesota, United States.

Can’t find the right role?

Email your resume/CV to serko-ltd@jobs.workablemail.com to be considered for new positions in the future.