Life at Serko
The best place to do your best work
When you join Serko, you become part of a team of passionate travelers and technologists who are building the world’s leading business travel marketplace to bring more people together.
What drives us
Our guiding principles
These principles guide our behaviors, decisions and actions. They define how we operate together as a team, as well as how we interact with our customers and partners.
We show up as our true selves. We embrace the diversity of people, thought and culture. We work intentionally to create a positive impact.
We celebrate success as a collaborative journey. We work together as one team to transform individual ideas and strengths into innovative solutions for Serko and our customers.
We challenge ourselves to create simplicity where complexity exists.
We challenge the status quo to make the impossible, possible — for ourselves, our customers and our partners.
What it’s like to work at Serko
Giving back to our communities
The power of bringing people together includes supporting the communities in which we live and operate. Serkodians step away from their desks on Community Day each year to give back for good causes.
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Fostering a culture of innovation
At Serko we’re constantly challenging the status quo and thinking about how we break things down and build them back up, better for our customers and partners.
Our hackathons are one way we come together to tackle real-world problems, create innovative solutions, and turn ideas into reality.
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A closer look at the Serko team
Our vision for Team Serko is to bring people together to do career-defining work in a diverse and collaborative environment. Hear from Serkodians around the globe as they share what it’s like to be part of the team that’s simplifying the complex world of corporate travel.
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Our focus on equity
We show up as our true selves. We embrace the diversity of people, thought and culture. We work intentionally to create a positive impact.
Gender pay equity
We are committed to pay equity — ensuring we pay our people fairly, and recognising the importance of understanding and publishing our gender pay gap. As at February 2023, we have a less than 1% pay equity gap.
Equal employment opportunity
Serko is committed to ensuring equal employment opportunities. We continuously educate and promote fair practices, without any discrimination, for all our employees.
Affinity groups
Our employee-led affinity groups bring purpose to a particular area of focus — encouraging conversations, education, advocacy and purpose. Our Māori and Wāhine groups have led the way, and we are on a journey toward increased representation.
Global representation
More than 20 ethnicities are proudly represented across the Serko workforce.
More than just a job
Hybrid working
We actively support hybrid ways of working where you get to choose how to best structure your day.
Connection
We don’t just work together, we have fun together — celebrating wins and each other.
Enhanced parental leave
We offer full pay for 20 weeks for the primary caregiver, three weeks of paid partner leave, plus primary caregiver transitioning support for returning to work.
Mission You Day
Enhance the travel experience by focusing Take one day per year to do whatever is important to you — rest, recover or spend time with your family.on traveller-centric solutions.
Continuous education
We support you with the tools to thrive, including access to the Udemy education platform.
Global benefits
See all the benefits of working at Serko in different regions.
Job openings
Our teams work collaboratively across the globe with offices based in Auckland, New Zealand; Sydney, Australia; Foshan and Xi'an, China; Bengaluru, India; and in Dallas, United States.
New Zealand
Australia
Email your resume/CV to serko-ltd@jobs.workablemail.com to be considered for new positions in the future.