Senior Principal Engineer

Serko is a cutting-edge tech platform in global business travel & expense technology. When you join Serko, you become part of a team of passionate travellers and technologists bringing people together, using the world’s leading business travel marketplace. We are proud to be an equal opportunity employer, we embrace the richness of diversity, showing up authentically to create a positive impact. There's an exciting road ahead of us, where travel needs real, impactful change.
With offices in New Zealand, Australia, North America, and China, we are thrilled to be expanding our global footprint, landing our new hub in Bengaluru, India. With rapid a growth plan in place for India, we’re hiring people from different backgrounds, experiences, abilities, and perspectives to help us build a world-class team and product.
As a Senior Principal Engineer, you’ll play a key role in shaping our technical vision and driving engineering excellence across our product streams. Your leadership will foster a high-performance culture that empowers teams to build innovative solutions with real-world impact.
Working closely with stream leadership—including the Head of Engineering, Senior Engineering Managers, Architects, and domain specialists—you’ll provide hands-on technical guidance and help solve complex engineering challenges. As a Senior Principal Engineer, you'll also lead targeted projects and prototypes, shaping new technical approaches and ensuring our practices stay ahead of the curve.
What you'll do
- Champion best practices across engineering teams, embedding them deeply within the stream
- Proactively resolve coordination challenges within and across streams to keep teams aligned and unblocked
- Partner with Product Managers to ensure customer value is delivered in the most pragmatic and impactful way
- Lead or contribute to focused technical projects that solve high-priority problems
- Collaborate with cross-functional teams to define clear requirements, objectives, and timelines for key initiatives
- Explore innovative solutions through research and analysis, bringing fresh thinking to technical challenges
- Mentor engineers and share technical expertise to uplift team capability and growth
- Continuously evaluate and enhance system performance, reliability, and scalability
- Stay ahead of the curve by tracking industry trends, emerging technologies, and evolving best practices
- Drive continuous improvement across products and processes to boost quality, efficiency, and customer satisfaction
- Maintain strong communication with stakeholders to gather insights, provide updates, and incorporate feedback
What you'll bring to the team
- Strong proficiency in stream-specific technologies, tool and programming languages
- Demonstrated expertise in specific areas of specialization related to the stream
- Excellent problem-solving skills and attention to detail
- Ability to lead teams through complex changes to engineering related areas, and maintain alignment across Product and Technology teams
- Effective communication and interpersonal skills
- Proven ability to work independently and collaboratively in a fast-paced environment
- Tertiary level qualification in a relevant Engineering discipline or equivalent.
At Serko we aim to create a place where people can come and do their best work. This means you’ll be operating in an environment with great tools and support to enable you to perform at the highest level of your abilities, producing high-quality, and delivering innovative and efficient results. Our people are fully engaged, continuously improving, and encouraged to make an impact.
- Some of the benefits of working at Serko are:
- A competitive base pay
- Medical Benefits
- Discretionary incentive plan based on individual and company performance
- Focus on development: Access to a learning & development platform and opportunity for you to own your career pathways
- Flexible work policy.
Apply
Hit the ‘apply’ button now, or explore more about what it’s like to work at Serko and all our global opportunities at www.Serko.com .