Where history meets ambition: The story of Serko House

Welcome to Serko House.

A new home for the way the world travels for business.

A building made to last

In 1911, this building was raised to store wool. It was a working building: solid, purposeful, and made to last. Every beam was cut for a job, every brick laid with the expectation that it would still be standing long after the people who built it had gone.

More than a century later, we're still saying the same things about it: solid, purposeful, built to endure. The materials have aged into something better than new. What's changed completely is what happens inside. Where bales once sat waiting to be shipped around the world, ideas now do the travelling. The building's purpose has shifted, but its character has not.

A remarkable legacy

For 35 years, this was the home of Saatchi & Saatchi, one of the most celebrated creative agencies in the world. Ideas that shaped culture were born in these rooms. Campaigns that moved people, changed minds, and built brands. Work that didn't just sell things, but shifted the way people saw the world around them.

That's not a small legacy to inherit. It's a remarkable one. You can feel it in the proportions of the rooms, in the light, in the sense that this was always a place where people came to think bigger than the brief. We didn't want to paint over that history. We wanted to build on it.

The next chapter

When Saatchi left, we didn't see an empty space. We saw a story still being written, and we knew Serko could write the next chapter. A place with this much creative history deserved a tenant with ambition to match, and we intend to earn our place in its story.

We even kept the art on the walls. The Otis Frizzell Behave piece stays, a reminder that creativity, boldness, and a little irreverence have always lived here. It's a small decision that says something larger: we're not here to erase what came before us, we're here to carry it forward. 

The principals that shaped Serko House

When we designed this space, we were guided by four principles. We want to name them explicitly, because they're not just words, they're commitments. Each principal is a promise about how it should feel to walk through the door and a standard we've held every decision against.

1. Where culture comes to life

Our office is a true reflection of who we are: our culture and values made physical. A workplace tells you what a company believes long before anyone says a word, so we built ours to say the right things. The way the spaces flow, the materials we chose, the room to gather or to think, all of it is our culture in a form you can stand inside.

2. Unlock the impact of our teams

Spaces that balance deep focus with vibrant collaboration, designed for flexibility and individual choice. Great work needs both quiet and energy, and rarely at the same moment. So we've created room for heads-down concentration as well as the spontaneous, around-the-whiteboard conversations where the best ideas tend to appear. People get to choose the setting that fits the work in front of them.

3. We bring people together

Intuitive technology and flexible spaces that let our teams connect, share, and innovate effortlessly across locations and time zones. Serko is a global business, and most of our best thinking happens between people who aren't in the same room. The technology here is designed to disappear, removing the friction so a colleague in another country feels as present as the person beside you.

4. Every visit counts

A professional, warm, and welcoming environment that leaves a lasting impression and reflects our global brand. Whether someone visits once or every day, the experience should feel considered and consistent with who we are everywhere in the world. First impressions matter, and so do the hundredth ones.

Old bones, new ideas

We've kept the bones of this building (the timber, the brick, the scale) not just because we had to, but to celebrate them. There's an honesty to old materials that you can't manufacture and we wanted people to feel it the moment they arrive.

Then we layered in something new: technology that just works, spaces that adapt to how ideas actually form, and an environment designed to accelerate the kind of thinking that moves our industry forward. The contrast is the point. The hundred-year-old structure and the tools of a modern technology company aren't at odds, they sharpen each other.

Built to match our ambition

Serko exists to change the way the world travels for business. That's a big ambition, and it needs a home that takes it seriously. The work happening in this building (the product decisions, the customer conversations, the late afternoon breakthroughs) has real global consequence. Every feature we ship and every problem we solve ripples out to the millions of trips our customers take.

This space was built to match that ambition. Not as a perk or a backdrop, but as a tool. A place designed to make ambitious work feel a little more possible and the big days a little more shared.

Welcome home

Every visit should count. Whether you're here every day, flying in from overseas, or walking through these doors for the very first time, we want you to feel it. The history. The craft. The ambition. The sense that you've arrived somewhere that means something.

This building has always been home to people who make things that matter. People who store up something valuable, shape ideas that travel, and build work designed to last. Now it's our turn.

Welcome home.