AI in corporate travel management: Where to start and what’s next
AI is already in booking tools, expense platforms, and supplier conversations and it's moving fast. The following sources give travel managers a clear picture of where AI stands in corporate travel today, practical skills to use in your day-to-day work, plus research to back up the decisions you make. They’re all free for you to access now.
AI courses
You don't need to be a tech expert to know how to use AI to your advantage. You simply need to know enough to make smart decisions and lead your travel program with confidence. These two courses give you exactly that. Each course takes around 45 minutes to complete and is built around the real challenges you face as a travel manager.
AI for Travel Managers
Gain a clear picture of how AI works in managed travel and how to use it.
Here’s what you’ll walk away with:
- See the big picture: Understand how AI is shaping the travel industry today, from suppliers to travelers to your desk.
- Know your tools: Learn four core purposes and six practical uses of AI in managed travel.
- Put it into practice: Use targeted prompts and workflows to get better results from your travel program.
Register for AI for Travel Managers
Agentic AI for Travel Managers
AI agents are becoming real tools in enterprise travel. This course builds on AI for Travel Managers and helps you evaluate AI agents, so you can ask the right questions, spot opportunities, and make decisions with confidence.
Here’s what you’ll walk away with:
- Future-proof your program: Understand where agentic AI is headed so you can plan ahead, not play catch-up.
- Assess the tools: Evaluate integration options, audit trails, risks, and ongoing maintenance through a buyer's lens.
- Find the right applications: Identify where agentic AI can genuinely help you manage travel more effectively.
Register for Agentic AI for Travel Managers
White papers
The courses give you the skills. These white papers give you the context. Together, they tell a complete story about where AI is headed in corporate travel and what it means for your program. Both reports draw on real data and industry insight. Read them alongside the courses, or share them with your leadership team to help make the case for change.
AI and the Business Traveler
Your travelers are already using AI, whether your program is ready for it or not. Our report uncovers how AI adoption is growing across business travel, where resistance exists, and what it all means for your travel program.
Here's what you'll find inside:
- How AI is enhancing business travel: See how travelers use AI right now to create smoother, more seamless trips.
- What's driving adoption: From personalization to speed, understand how AI boosts compliance, satisfaction, and uptake.
- Pitfalls and opportunities: Find out where travelers hit barriers and how to turn those into wins for your program.
This report features insights from Kara Brayton, a global corporate travel lead in fintech, and Dorian Stonie, Senior Director of Global Travel at Salesforce.
The State of AI in Corporate Travel 2026
AI adoption in business travel has moved beyond theory. Based on a survey of 302 US travel managers, our report shows how travel programs are using AI today, and what it takes to get your organization ready for what's next.
Here's what you'll find inside:
- Proving AI's value: Learn how travel managers track the ROI of AI investment and make the case internally.
- From hesitation to adoption: Understand the key concerns holding programs back and how to build confidence in AI tools.
- Getting your organization ready: Find out what you need to successfully bring AI into your travel program.
This report’s expert insights are from Ian Spearing, Director of Travel at Arcadis; Karen Hutchings, Founder of Cobb & Hutch Consulting; and Jan Jacobsen, Global Procurement Director - Travel and Mobility at Accenture.
Ready to see AI in action?
Serko.ai handles the entire trip for you - no options to compare, no policy rules to interpret, no receipts to chase. We've opened our beta to a limited group of US-based frequent business travelers. Be one of the first to put it to the test at Serko.ai and join the Serko.ai beta program waitlist.
Sign up for the beta program waitlist: serko.ai
