Serko today announced the signing of Acendas Travel as a Zeno reseller partner for North America. The agreement brings Zeno’s user-friendly, consumer grade travel booking and expense platform to Acendas customers and continues to expand Serko’s presence in North America.
“Zeno is a ground-breaking product that finally gives all parties what they need, whether that’s ease of use for the traveler, control and visibility for the travel manager or rich merchandising for the supplier,” said Acendas SVP, Corporate Travel Joe Curtis. “Particularly with the Zeno expense offering, we foresee this agreement as a way for us to better compete — both in customer retention and acquisition — in competitive bid situations. To top it all off, working with the Serko team has been an incredibly positive experience.”
In addition to the positive user experience offered by Zeno, Acendas customers who choose to use the booking and expense tool will have access to the Zeno marketplace under the agreement, which allows travel program managers the ability to customize the preferred vendors in each travel category, making life on the road easier for travelers and maximizing corporate negotiated rate value.
“Acendas is definitely an agency that is challenging the status quo,” said Serko SVP of North America Tony D’Astolfo. “When we began initial discussions with their team, we knew Zeno would be a good fit. We developed Zeno to give the market a much-needed alternative and better way of doing things, but to take full advantage of our platform you must be willing to embrace change. The team at Acendas has willingly done so. We look forward to supporting them in achieving the lofty goals they have set for their company going forward.”
The reseller agreement is part of Serko’s TMC Community Program, which provides unique benefits to agencies that sign partnership agreements for Zeno, Serko’s next-generation travel booking and expense management tool, in 2020. The Community Program is designed to provide TMCs a competitive advantage through accelerated onboarding, deferred implementation fees and zero minimums until 2021, as well as significant referral commissions for Zeno Expense.