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InTravel Group becomes latest reseller partner for Zeno by Serko

17 February 2021
InTravel Group becomes latest reseller partner for Zeno by Serko

Serko Limited (NZX & ASX:SKO), a leader in online travel booking and expense management for business, today announced the signing of InTravel Group, a CT Partners member, as a Zeno reseller. The partnership brings Zeno’s highly customisable, consumer-grade travel booking and expense platform to InTravel Group customers across Australia.

“InTravel Group is Australia's largest and only 100 percent Aboriginal owned travel management company and we’re focused on growth, so we’re excited to strengthen our customer service offering with one of Australia’s leading OBTs,” said Dwayne Good, Executive Director for InTravel Group. “At InTravel we pride ourselves on offering our clients a boutique, personalised service model, and we’re confident that Zeno’s intuitive, easy-to-use platform and in-market service teams will be a real drawcard for our customers.”

InTravel Group plans to quickly launch Zeno to its customer base in anticipation of strong client demand for Zeno’s user-friendly booking platform and many of its market-leading features, including:


  • COVID-19 features

Several features ensure that health and wellbeing standards are being met, including dynamic trip authorisation, custom policy configurations to restrict high-risk travel, consolidated traveller tracking, airline health-related measures (Reassurance Universal Product Attributes), hotel health and hygiene data and passenger contact tracing.

  • Multi-passenger and guest traveller bookings

Bookers can seamlessly add multiple travellers – including guests – plus allocate cars and hotels for all travellers in one place, while creating individual PNR bookings for each person.

  • Personalised travel booking

Zeno learns traveller preferences and recommends tailored end-to-end itineraries, with a user-friendly, intuitive interface and conversational booking flow.

  • Multi-source engine 

Zeno’s approach to sourcing and displaying content goes well beyond other OBTs by pulling in content from suppliers directly, as well as from NDC, GDS and multiple hotel content aggregators. Travellers and bookers can review flights, including ancillary content, accommodation and transport details the same way they appear on supplier websites, to help make more informed travel decisions on the spot.

“We’re excited to welcome InTravel Group onboard as a Zeno reseller partner in the Australasian market,” said Serko SVP of Asia Pacific Murray Warner. "We look forward to working together to empower InTravel’s clients to deliver safe, effective travel programmes with our best-in-class solution.”

Zeno will be available to all InTravel Group clients immediately. For more information on Zeno and its features, visit www.zeno.com.


About InTravel Group
InTravel Group is a boutique travel company that partners with its clients to provide fast, simple and highly personalised solutions. As Australia’s largest and 100% Indigenous owned and managed travel company, InTravel Group is committed to increasing Indigenous participation in the travel industry by creating rewarding career paths for Indigenous people within the business, and the industry at large. InTravel Group is a member of Australia’s largest and most influential independent travel buying network, CT Partners, who boast a combined turnover of 1 billion and growing. Visit www.intravelgroup.com.au for more information.

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