Serko and Custom Travel Solutions Ink Reseller Agreement

26 June 2018
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Serko and Custom Travel Solutions Ink Reseller Agreement


Serko and Calgary-based travel management company Custom Travel Solutions announced today the signing of a reseller agreement for Zeno, Serko's travel booking and expense management solution.

The reseller agreement marks the second in North America for Serko, following just weeks after Voyages Encore Travel signed on as a Zeno reseller.

In addition to its pioneering user interface for desktop and mobile, Zeno allows travel category managers to gain actionable insights from bookings, drive cost savings and holistically improve their travel programs. Travelers also benefit from the tool's seamless, end-to-end travel booking capabilities and artificial intelligence used to continually improve the traveler experience by recommending itineraries based on individual traveler preferences.

Travel Management Company (TMC) partners benefit from Zeno's superior interface, which helps increase adoption of the tool. Increased adoption in turn reduces rogue bookings made outside the managed travel program. The platform also offers more complete, easily-accessible data to TMCs to help their clients optimize their travel programs.

"Custom Travel Solutions is thrilled to become a reseller of the Zeno travel booking and expense solution, said Beth Gardner, CEO & President of Custom Travel Solutions. We are very impressed with the features and benefits available to drive innovation and improvement for both our clients and our own travel team. We look forward to growing our relationship with Serko and watching Zeno expand in the North American market."

Rich Miller, General Manager, North America for Serko, added, The Serko team is very excited to announce our second Zeno reseller agreement in North America. Custom Travel Solutions has fully embraced the innovations that Zeno provides to both TMCs and their clients. I look forward to working with them moving forward and anticipate other forward-thinking TMCs will follow suit in the near future.

Effective immediately, Custom Travel Solutions clients have the option to utilize Zeno as their travel booking and expense solution of choice.

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