Find a Zeno partner
Zeno travel management software is available through our network of travel management companies.
Serko believes in the power of being face-to-face.
Our purpose is to bring people together. Our vision is a connected, frictionless travel experience. To deliver that, we’re building the world’s leading business travel marketplace — connecting business travellers everywhere with the content, information and services they need at every stage of the journey.
The Serko story
Founders Darrin Grafton and Bob Shaw started the Serko journey with Interactive Technologies Limited in 1994, and we've gone from strength to strength ever since.
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2 million+
users have access to Serko’s technology
US$4.5 billion+
of travel spend is booked on the Zeno platform every year
500,000+
registered customers across the globe
What drives us
Our guiding principles
These principles guide our behaviors, decisions and actions. They define how we operate together as a team, as well as how we interact with our customers and partners.
We show up as our true selves. We embrace the diversity of people, thought and culture. We work intentionally to create a positive impact.
We show up as our true selves. We embrace the diversity of people, thought and culture. We work intentionally to create a positive impact.
We show up as our true selves. We embrace the diversity of people, thought and culture. We work intentionally to create a positive impact.
We show up as our true selves. We embrace the diversity of people, thought and culture. We work intentionally to create a positive impact.
Life at Serko
Check out our latest job openings and discover what it’s like to be part of the award-winning team that’s building innovative technology for the world’s business travelers.
Investor center
View Serko’s financial results, reports, market announcements and more. Serko is listed on the New Zealand and Australian stock exchanges (ticker: SKO).
What drives us
Our guiding principles
These principles guide our behaviors, decisions and actions. They define how we operate together as a team, as well as how we interact with our customers and partners.
We show up as our true selves. We embrace the diversity of people, thought and culture. We work intentionally to create a positive impact.
We show up as our true selves. We embrace the diversity of people, thought and culture. We work intentionally to create a positive impact.
We show up as our true selves. We embrace the diversity of people, thought and culture. We work intentionally to create a positive impact.
We show up as our true selves. We embrace the diversity of people, thought and culture. We work intentionally to create a positive impact.
Company information
Explore how Serko technology creates frictionless travel experiences for businesses of all sizes.
Find out what drives us, meet the team and read our story.
Our strategy
Our strategy gives our stakeholders — employees, customers, end users, partners, suppliers, shareholders and others — a clear sense of what drives us, where we are heading and how we will create long-term value.
Our purpose
We bring people together
Our vision + mission
To create a connected, frictionless travel experience by building the world’s leading business travel marketplace.
Our guiding principles
We show up as our true selves. We embrace the diversity of people, thought and culture. We work intentionally to create a positive impact.
We show up as our true selves. We embrace the diversity of people, thought and culture. We work intentionally to create a positive impact.
We show up as our true selves. We embrace the diversity of people, thought and culture. We work intentionally to create a positive impact.
We show up as our true selves. We embrace the diversity of people, thought and culture. We work intentionally to create a positive impact.
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Our focus on equity
We show up as our true selves. We embrace the diversity of people, thought and culture. We work intentionally to create a positive impact.
Gender pay equity
We are committed to pay equity — ensuring we pay our people fairly, and recognising the importance of understanding and publishing our gender pay gap. As at February 2023, we have a less than 1% pay equity gap.
Equal employment opportunity
Serko is committed to ensuring equal employment opportunities. We continuously educate and promote fair practices, without any discrimination, for all our employees.
Affinity groups
Our employee-led affinity groups bring purpose to a particular area of focus — encouraging conversations, education, advocacy and purpose. Our Māori and Wāhine groups have led the way, and we are on a journey toward increased representation.
Global representation
More than 20 ethnicities are proudly represented across the Serko workforce.
Our focus on equity
Affinity groups
Our employee-led affinity groups bring purpose to a particular area of focus — encouraging conversations, education, advocacy and purpose. Our Māori and Wāhine groups have led the way, and we are on a journey toward increased representation.
Affinity groups
Our employee-led affinity groups bring purpose to a particular area of focus — encouraging conversations, education, advocacy and purpose. Our Māori and Wāhine groups have led the way, and we are on a journey toward increased representation.
What drives us
Our guiding principles
These principles guide our behaviors, decisions and actions. They define how we operate together as a team, as well as how we interact with our customers and partners.
Put travellers first
Enhance the travel experience by focusing on traveller-centric solutions.
Put travellers first
Enhance the travel experience by focusing on traveller-centric solutions.
Put travellers first
Enhance the travel experience by focusing on traveller-centric solutions.
Put travellers first
Enhance the travel experience by focusing on traveller-centric solutions.
Put travellers first
Enhance the travel experience by focusing on traveller-centric solutions.
Put travellers first
Enhance the travel experience by focusing on traveller-centric solutions.
Market announcements
Key dates
Company information
Corporate governance
Corporate governance
We are committed to transparent policies and practices to align stakeholder interests and deliver on our long-term goals
Create a Travel Booking
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FY25
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What drives us
Our guiding principles
These principles guide our behaviors, decisions and actions. They define how we operate together as a team, as well as how we interact with our customers and partners.
Put travellers first
Enhance the travel experience by focusing on traveller-centric solutions.
Put travellers first
Enhance the travel experience by focusing on traveller-centric solutions.
Put travellers first
Enhance the travel experience by focusing on traveller-centric solutions.
Put travellers first
Enhance the travel experience by focusing on traveller-centric solutions.
Put travellers first
Enhance the travel experience by focusing on traveller-centric solutions.
Put travellers first
Enhance the travel experience by focusing on traveller-centric solutions.
Explore how Zeno supports NDC
