Senior Cloud Engineer

Xi'An, Shaanxi, China
Full time

Serko is a cutting-edge tech platform in global business travel & expense technology. When you join Serko, you become part of a team of passionate travellers and technologists bringing people together, using the world’s leading business travel marketplace We are proud to be an equal opportunity employer, we embrace the richness of diversity, showing up authentically to create a positive impact.


Make an Impact

You are an experienced individual contributor focused on designing, implementing and managing cloud-based infrastructure and platforms with a deep understanding of the appropriate cloud technologies used at Serko. Collaborates with cross-functional teams to support optimising cloud services, establishing best practices and ensuring high performance, keeping security and cost-efficiency front of mind. You are comfortable scoping initiatives and delivering on tasks independently, guiding and mentoring team members on how to solve problems within their area.

What you'll get to do

  • Designing, deploying, monitoring, managing, maintaining and troubleshooting Serko’s cloud infrastructure.
  • Ensuring our cloud infrastructure is designed to be cost-efficient and that it scales effectively to handle our products' web traffic and workloads appropriately.
  • Contributing to the design and implementation of an overarching automation strategy that minimizes manual processes.
  • Working with Principal Engineers to advocate good practices in tooling, deployment and infrastructure automation, provisioning, logging, monitoring, alerting and observability.
  • Working closely with engineering and support teams to understand their requirements and provide the necessary infrastructure and support for their applications, including deployment, monitoring, and troubleshooting.
  • Collaborate with engineering teams to build, deploy, monitor and support the components that they own.
  • Maintaining clear and up-to-date documentation of our cloud infrastructure, configurations, and processes.
  • Actively contributing to the professional growth of other engineers at Serko, sharing knowledge and best practices with team members to improve overall team capabilities.
  • Contributing to the design and implementation of an engineering-wide DR strategy.
  • Responding to and remediating incidents for components that your team supports
  • Keeping up to date with the latest developments in cloud technologies and best practices relevant to Serko technologies.

What you'll bring

  • Open to receiving and giving feedback, creating a safe and inclusive work environment.
  • Great verbal and written communication.
  • Good understanding of application development to support development teams.
  • Willingness to work with our legacy infrastructure to support it and modernise it when appropriate.
  • Experience in creating modern cloud-based solutions using industry best practices.
  • Experience in cloud architecture design and understanding the challenges and trade-offs to be made when building and deploying systems to production.
  • Experience with the languages your team uses (typically PowerShell, C#, TypeScript or Python).
  • Experience with an IaC tool
  • Experience working with our technology stack: Must have - Azure Cloud, Docker, Kubernetes; Ideally - Pulumi, Sumo Logic, New Relic.

Serko employees are rewarded for their efforts with good salaries, competitive benefits, flexible working arrangements and a great social atmosphere. Our environment is upbeat, energetic and fun and we look for people to add to our culture, not just fit our culture. We value people who have personal integrity are adaptable, and are courageous with what they do. The pace is energetic. Serko employees work collaboratively with energy and enthusiasm - so you will want to be up for the ride. If you are up for a challenge at its most crucial time in history and are excited about joining our Xi'an team, we'd love to hear from you.


Hit the ‘apply’ button now, or explore more about what it’s like to work at Serko and all our global opportunities at

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Serko Ltd does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
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