Serko is a cutting-edge tech platform in global business travel & expense technology. When you join Serko, you become part of a team of passionate travellers and technologists bringing people together, using the world’s leading business travel marketplace. We are proud to be an equal opportunity employer, we embrace the richness of diversity, showing up authentically to create a positive impact. There's an exciting road ahead of us, where travel needs real, impactful change.
With offices in New Zealand, Australia, North America, and China, we are thrilled to be expanding our global footprint, landing our new hub in Bengaluru, India. With rapid a growth plan in place for India, we’re hiring people from different backgrounds, experiences, abilities, and perspectives to help us build a world-class team and product.
We're seeking a visionary Head of Engineering to lead our dynamic engineering team and drive technological excellence.
Your leadership will bridge the gap between technical execution and business objectives, ensuring that our engineering efforts align with our company's goals. In this pivotal role, you will be instrumental in scaling high-performing teams, aligning technical execution with business objectives, and fostering a culture of innovation.
What you'll do
- Champion the long-term technical vision for the organization, ensuring it aligns with company strategy while encouraging innovation through emerging technologies.
- Support and grow engineering leaders by mentoring Senior Engineering Managers and Senior Principal Engineers—empowering them to lead with confidence, make impactful decisions, and drive execution.
- Facilitate cross-functional collaboration by aligning priorities, navigating complexity, and simplifying technical direction for executive and business stakeholders.
- Translate strategy into outcomes by defining clear OKRs and KPIs for team performance, delivery reliability, and engineering excellence.
- Guide architecture for critical systems, finding the right balance between innovation, technical sustainability, and business value.
- Continuously improve engineering practices across Agile workflows, code reviews, and CI/CD pipelines—enhancing productivity and quality at scale.
- Steward budgets and resourcing thoughtfully, ensuring teams have what they need to succeed while maintaining responsible investment across people, tools, and initiatives.
- Nurture a thriving engineering culture—one that supports career growth, celebrates diversity, and promotes inclusive, global collaboration across teams.
What you'll bring to the team
- Technical Leadership: Experience leading engineering teams of various sizes, ideally in high-growth or product-led environments. You’ve delivered complex solutions and supported the development of other leaders.
- Strategic Execution: A strong ability to align engineering direction with business goals—balancing technical depth with pragmatic decision-making.
- Collaborative Mindset: You work effectively across functions, building trusted relationships with peers in Product, Design, Operations, and beyond.
- Operational Rigor: Familiarity with Agile delivery, continuous improvement, and using data to guide and improve engineering processes.
- Clear Communication: You can translate technical ideas into clear priorities, decisions, and updates for both technical and non-technical audiences.
- Team Growth & Culture: A commitment to building inclusive, engaged, and high-performing teams. You may have experience designing org structures, defining career paths, or nurturing a strong engineering culture across geographies.
At Serko we aim to create a place where people can come and do their best work. This means you’ll be operating in an environment with great tools and support to enable you to perform at the highest level of your abilities, producing high-quality, and delivering innovative and efficient results. Our people are fully engaged, continuously improving, and encouraged to make an impact.
- Some of the benefits of working at Serko are:
- A competitive base pay
- Medical Benefits
- Discretionary incentive plan based on individual and company performance
- Focus on development: Access to a learning & development platform and opportunity for you to own your career pathways
- Flexible work policy.
Apply
Hit the ‘apply’ button now, or explore more about what it’s like to work at Serko and all our global opportunities at www.Serko.com .