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05 Jul 2016

helloworld for business partners with Serko to provide expert service to SMEs in Australasia via

Auckland, New Zealand. 5th July 2016 – Serko Ltd. (SKO.NZ) a leader in online travel booking and expense management have signed an agreement with helloworld for business to provide support services to users of its new online travel management service, which will launch in July in partnership with XERO.

The new service gives businesses with up to 150 employees a new and improved way to manage every aspect of their company travel. This will allow users to make bookings online and crucially, will give them access to expert support via  phone or email, if they have a problem.

Serko CEO Darrin Grafton said, “The ability to speak to someone that really knows what they’re talking about when you have a problem is key to the success of I am delighted to be able to announce helloworld for business as a partner, as they have many years of industry experience and understand what great service really means. I believe that will be extremely disruptive as it offers a compelling value proposition to small business and I’m delighted that helloworld for business share our vision.”

helloworld, Executive General Manager NZ, Simon McKearney said “We think is a great innovation and will fundamentally change the way small businesses book and manage their business travel. As a brand looking for growth in the business market we’re really excited to be part of something new.”

Today, SMEs are estimated to spend more than $15 billion on travel with around 66% of bookings made direct with airline and hotel providers. brings the travel suppliers that SMEs value together in one place helping them to save time, hassle and money and driving a revolution in the way small businesses manage their travel.


More information

Thomas Hann, Porter Novelli, for Serko

Phone:+61 2 8987 2135



About helloworld Limited

Helloworld Limited (ASX: HLO) is a leading Australian based travel distribution company, comprising retail travel businesses, destination management services (inbound) air ticket consolidation, wholesale, corporate and online operations. This includes “helloworld”, Australia’s largest network of franchised travel agents, as well as our Corporate, Associate and Affiliate networks, Qantas Holidays, Go Holidays in New Zealand, AOT Inbound, ATS Pacific, QBT, Sunlover Holidays and Insider Journeys

“helloworld” is a nationwide network of independently owned and operated retail travel agencies offering Australian and New Zealand travellers outstanding service, and the best value, tailor-made leisure and corporate travel experiences

HLO has over 2000 staff located in Australia, New Zealand, Fiji, the USA, South East Asia, India and UK/Europe




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