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18 Oct 2013

Catering for Travellers with different policy and booking information requirements

Grant McConville

Sometimes you need to make bookings for a group of travellers with different levels of flexibility, priority or corporate compliance. This might be the difference between travellers who require a flexible return fare versus those who stick to a rigid schedule, or maybe its just a matter of the boss sitting up at the pointy end of the plane while the rest of us are in the cheap seats.

Serko Online Group Booking allows you to make all of these different bookings together in one hit,  simply by identifying the bookings in your import file that require the use of an alternative policy, then selecting the general travel policy for everyone else during setup.

You can also handle any different reporting or cost centre requirements by adding distinct custom field or cost centre information to individual traveller bookings in the import file, which will be used just for those bookings instead of the general information you add on the setup screen.

For more information, please refer to the Group Booking release notes or contact your Travel Management Company or Serko Online.

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