Contact Us

If you have a Serko Online Support query such as a password reset or login issue, please contact your Travel Management Company (TMC).


Click here for our phone and address details.

Get started with Serko Expense

Thank you! We'll get back to you within the next 2 working days.

There was a problem submitting your form. Please try again in a few minutes.

13 Oct 2015

Business Travellers Now Able To Book The Hotel Network Inventory Through Serko Online

Auckland, New Zealand. 13th October 2015 – Serko Ltd (SKO.NZ) a leader in online travel booking and expense management for business, announced today a new partnership with The Hotel Network (THN) that will give Serko Online customers the ability to search, book and pay for THN branded content through Serko’s Online Corporate Travel Booking Tool (OBT), Serko Online.

THN offers Serko Online customers instant access to more than 5,500 hotels across Australia at extremely competitive ‘pay on departure’ rates. In addition, THN also gives organisations that use Serko Online the ability to pay for accommodation ‘on account’, rather than using a credit card at the time of booking, which is an attractive proposition for organisations that prefer to centralise their procurement.

Darrin Grafton, Serko’s Chief Executive Officer said: “Adding THN to the Serko Online hotel inventory is a continuation of a major transformation in the global market for hotel rooms. Increasing our range of hotel suppliers and broadening the range of payment options, should translate to significant travel budget savings for corporates using Serko Online.”

 Nick Brooke, Owner of THN said “We’re delighted to be able to offer our inventory of credit card and on-account hotels to Serko’s customer base. Serko is a leading provider of corporate online travel booking services in the region and by integrating our systems, we expect to grow our business significantly.”

Serko Online customers will be able to access THN inventory from late October 2015. Customers wishing to learn more about THN should contact their Travel Management Company. 

More information

Natasha Gillooly, Porter Novelli for Serko,

+ 64 21 915 297   

About Serko

Serko is Australasia’s leading online travel booking and expense management company for businesses and is listed on the New Zealand Stock Exchange Main Board (SKO.NZ). With its HQ in Auckland New Zealand, and with offices in Sydney Australia, Xi’an City China and Gurgaon, India, Serko employs more than 130 people worldwide.

Serko Online is an integrated Online Booking Tool used by administrators and travellers to book flights, accommodation and car hire from the broadest possible set of travel providers. The OBT ensures that travel bookings comply with corporate travel management policy without limiting the users choice of travel provider.

Visit for more information


About The Hotel Network (THN)

Since 2003, The Hotel Network, an Australian company has been a pioneer of accommodation management services for government departments and corporate organisations. The Hotel Network (THN) adeptly combines technological advances, personalised service, and an extensive network of hotels and partnerships to deliver the most cost effective accommodation booking and reconciliation solution around Australia.

 Visit for more

Latest news

Direct Travel Expands Offerings to Clients with Zeno Travel Booking and Expense Solution in North America

March 20, 2019

Cultivate calls for fresh ideas to carve the way forward for corporate travellers

February 28, 2019

More news

Signup for our newsletter