Contact Us

If you have a Serko Online Support query such as a password reset or login issue, please contact your Travel Management Company (TMC).


Click here for our phone and address details.

Get started with Serko Expense

Thank you! We'll get back to you within the next 2 working days.

There was a problem submitting your form. Please try again in a few minutes.

17 Dec 2014

Business Travellers Now Able to Book Expedia® Hotels Through Serko’s Online Booking Tool

Auckland, New Zealand. 17 December 2014 – Serko Ltd. (SKO.NZ) A leader in online travel booking and expense management for business, announced today that it has partnered with hotel provider, Expedia Affiliate Network (EAN), to allow Serko Online users to book select Expedia-sourced hotels through Serko Online.

The deal adds more than 120,000 properties to Serko Online’s already extensive hotel inventory and opens the door for Serko Online customers to consolidate their hotel bookings with the rest of their itinerary in Serko Online.

Serko CEO Darrin Grafton says “as many as 40% of business traveller’s book hotels through leisure sites, like Expedia, rather than their Online Booking Tool (OBT) because they believe it helps their company save money. But booking outside of programme means corporations lose visibility of where their travellers are staying, travel spend is harder to reconcile, and duty of care obligations are not met.”

“Enabling Expedia hotels to be booked through Serko Online, confronts this problem head-on and is another step towards Serko transforming business travel for the better”, added Grafton.

Expedia Affiliate Network Director Australia & New Zealand, Raphael Lanfant, says “We are excited about this new relationship with Serko and the expansion of hotel options for agents and their customers in the Australasia region. We share a commitment to create a smarter hotel shopping tool for agents that provides multiple options for their travellers”.

More information

Morgan Bailey, Porter Novelli for Serko,

+ 64 21 812 620


Follow Serko

On Linkedin:

On Twitter:


About Serko

Serko is Australasia’s leading online travel booking and expense management company for businesses and is listed on the New Zealand Stock Exchange Main Board (SKO.NZ). With its HQ in Auckland New Zealand, and with offices in Sydney Australia, Xi’an City China and Gurgaon, India, Serko employs more than 120 people worldwide.

Serko Online is an integrated Online Booking Tool used by administrators and travellers to book flights, accommodation and car hire from the broadest possible set of travel providers. The OBT ensures that travel bookings comply with corporate travel management policy without limiting the user’s choice of travel provider. 

Visit for more information


About Expedia Affiliate Network

Expedia Affiliate Network (EAN) is a division within the Expedia, Inc., one of the world’s largest travel companies. EAN works with over 7,500 partners in 33 countries to turn their web traffic into hotel bookings and happy customers. LP creates the tools and technology that help millions of travelers find the perfect hotels for their next trips.

For more information on EAN visit Expedia Affiliate Network and the Expedia Affiliate Network logo are either registered trademarks or trademarks of Expedia, Inc. in the U.S. and/or other countries. Other trademarks mentioned herein may be the property of their respective owners. ©2014 Expedia, Inc.  All rights reserved.  CTS # 2029030-50

Latest news

Our Top Five Takeaways from the ACTE Global Summit 2019

April 16, 2019

Direct Travel Expands Offerings to Clients with Zeno Travel Booking and Expense Solution in North America

March 20, 2019

More news

Signup for our newsletter