Senior Principal Software Engineer

Auckland CBD, Auckland, New Zealand
Full time

Serko is a cutting-edge tech platform in global business travel & expense technology. When you join Serko, you become part of a team of passionate travellers and technologists bringing people together, using the world’s leading business travel marketplace We are proud to be an equal opportunity employer, we embrace the richness of diversity, showing up authentically to create a positive impact.


Make an Impact

Reporting to the Head of Engineering for the Core Stream, you will have the responsibility of creating synergy and empowering our engineering team to develop reliable, scalable, and commercially viable domain and supporting services for our modernised travel platform.

Critical to this role is proficiency in backend programming languages such as C# or Java, combined with deep expertise across the full lifecycle of backend services and APIs using cloud computing technologies and platforms. However, this position goes beyond being a technology expert.

What you'll get to do

  • You will be part of a small group of Senior Principal Engineers who play a pivotal role in defining and enhancing the "how" of our engineering craft at Serko.
  • Excellent leadership qualities and the ability to collaborate effectively with various stakeholders across the organisation are essential. You should be highly skilled in leading complex and ambiguous programs or projects that have a significant impact on the organisation as a whole.
  • Collaborating closely with Architecture, Product, Engineering, and senior business leaders, you will contribute to shaping our product and technology strategy.

What you will bring

  • Deep functional experience building software systems in a product-led organisation.
  • Deep expert knowledge in the full lifecycle of backend services and APIs (designing, building, discoverability, documentation) using cloud computing technologies (we currently build our services in C# on Azure).
  • Deep experience in technical leadership and influencing an entire engineering group.
  • Excellent written and verbal communication skills, influencing up to Senior Leadership audiences.
  • The ability to work with diverse individuals from different backgrounds, expertise, and professional and personal needs, driving alignment on product development and strategy in complex stakeholder environments to achieve high-impact business outcomes.
  • Deep experience designing and building software that is easily testable, observable, and scalable
  • Strong facilitation skills. Able to lead the design and workshopping sessions for large cross-team groups, bringing extensive domain understanding; clearly articulating technical outcomes and nuances.
  • Demonstrated experience building talent, capability and internal capacity for new technology, frameworks, and innovative practices in software engineering.
  • Demonstrated experience making careful engineering trade-offs, particularly around "Build vs Buy", evaluating potential third-party systems to partner with, and managing and working with vendors to meet our business needs.

At Serko we aim to create a place where people can come and do their best work.  This means you’ll be operating in an environment with great tools and support to enable you to perform at the highest level of your abilities, producing high-quality, and delivering innovative and efficient results. Our people are fully engaged, continuously improving, and encouraged to make an impact.

Some of the benefits of working at Serko are:

  • A competitive base salary and discretionary incentive plan based on individual and company performance
  •  KiwiSaver covered with employee contributions match up to 3% of salary, and life insurance
  • Health & Wellbeing: Discounted Southern Cross Health Insurance, access to a confidential support, guidance and counselling service, wellbeing and voluntary leave, and free flu shots.
  • Parental Leave Coverage: 20 weeks on full pay, return-to-work support, plus partners 3 weeks of paid leave.
  • Focus on development: Access to a learning & development platform, committed budget and opportunity for you to own your own career pathways.



Hit the ‘apply’ button now, or explore more about what it’s like to work at Serko and all our global opportunities at

Serko is an NZ Immigration Accredited employer and holds the NZ Advanced GenderTick Accreditation.


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Serko Ltd does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
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