For all support queries such as password reset, login issues, itinerary queries etc, please contact your organisation’s Travel Management Company (TMC)

Contact Us

If you have a Serko Online Support query such as a password reset or login issue, please contact your Travel Management Company (TMC).


Click here for our phone and address details.

Thank you for your submission. We'll get back to you within the next 2 working days.

There was a problem submitting your form. Please try again in a few minutes.

Which of the following does your query relate to:

Get started with Serko Expense

Thank you! We'll get back to you within the next 2 working days.

There was a problem submitting your form. Please try again in a few minutes.

09 Mar 2015

Serko Trading Update for March 2015 Year

Serko (NZX: SKO) advises that it expects revenue for the year to 31 March 2015 to be 4-6% lower than the $11.002 million forecast in the company’s prospectus issued in May 2014. The revised forecast represents a 53 - 57% increase in revenue compared to the 2014 year. This shortfall is primarily attributable to the timing of billable software development, Serko Incharge and the delayed launch of Serko Mobile.

The timing of a small proportion of billable services revenue from customer-funded software customisation has shifted into the 2016 financial year but is otherwise performing in line with expectations. 

Serko’s online expense management solution, Serko Incharge is expected to fall slightly short of forecast revenue as a result of client procurement delays.

Serko Online (SOL), the company’s primary travel booking product, is performing in line with expectations and is expected to meet the PFI forecast for FY15.

The full year operating loss is anticipated to be in line with PFI although the revenue shortfall will result in a slightly lower closing cash balance at 31 March 2015 compared to PFI.

Serko’s outlook for FY16 is that revenue for the six months to September 2015 is likely to be lower than the $8.279 million PFI forecast by approximately 8%, half of which is due to the impact of exchange rate movements (calculated at NZ$1 = AU$0.97) and the balance is due to the delayed launch of Serko Mobile.

Serko will release its result for the 12 months to March 2015 on or about 22 May.

Latest news

Serko’s Zeno Becomes First Corporate Online Booking Tool to Integrate Routehappy Hub UPA and UTA Rich Content

January 9, 2018

Business travellers will now see additional Routehappy rich content in the form of product attributes, and fare benefits and restrictions at booking - improving how airlines merchandise to business tr…

Serko Achieves Maiden Profit and Cash Flow Positive for the Half-year Period

November 22, 2017

FINANCIAL RESULTS FOR HALF YEAR ENDED 30 SEPTEMBER 2017. Serko achieves maiden profit and cash flow positive for the period. Revenue growth of 30%, Annualised Transactional Monthly Revenue increases…

More news

Signup for our newsletter