For all support queries such as password reset, login issues, itinerary queries etc, please contact your organisation’s Travel Management Company (TMC)

Contact Us

If you have a Serko Online Support query such as a password reset or login issue, please contact your Travel Management Company (TMC).


Click here for our phone and address details.

Thank you for your submission. We'll get back to you within the next 2 working days.

There was a problem submitting your form. Please try again in a few minutes.

Which of the following does your query relate to:

Get started with Serko Expense

Thank you! We'll get back to you within the next 2 working days.

There was a problem submitting your form. Please try again in a few minutes.

06 May 2015

Serko Incharge Radically Simplifies Corporate Expense Reconciliation


Auckland, New Zealand. 6th May 2015 – Serko Ltd. (SKO.NZ), the Australasian leader in online travel booking and expense management for business, has announced the launch of a new version of Serko Incharge, which radically simplifies the process of reconciling corporate card and cash expenses.

The new version of Serko Incharge, which is available now, allows users to take photos of receipts using Serko Mobile and have them automatically matched to the relevant credit card transaction. The cloud-based matching technology drastically reduces the processing time required and shifts expense reconciliation from a month-end task to an ‘as-you-go’ process.

Darrin Grafton, CEO at Serko said “Business people know how time consuming and frustrating submitting a corporate expense claim is. Not only do users have to keep a copy of each receipt, but they also have to painstakingly match each receipt to their credit card statement at the end of the month before finance can process it”.

“Our data shows that 18 per cent of claims get processed without a receipt, which costs organisations approximately 1 per cent of the total claim value in lost GST. We set out to create the best online expense management tool for capturing receipts and reconciling corporate cards, and I think we’ve succeeded.”

With the new simplified Serko Incharge reconciliation process: 

To see Serko Incharge in action watch the product launch video here.

More information

Natasha Gillooly, Porter Novelli for Serko,

+ 64 21 915 297   


Follow Serko 

On Linkedin:

On Twitter:



Latest news

Serko’s Zeno Becomes First Corporate Online Booking Tool to Integrate Routehappy Hub UPA and UTA Rich Content

January 9, 2018

Business travellers will now see additional Routehappy rich content in the form of product attributes, and fare benefits and restrictions at booking - improving how airlines merchandise to business tr…

Serko Achieves Maiden Profit and Cash Flow Positive for the Half-year Period

November 22, 2017

FINANCIAL RESULTS FOR HALF YEAR ENDED 30 SEPTEMBER 2017. Serko achieves maiden profit and cash flow positive for the period. Revenue growth of 30%, Annualised Transactional Monthly Revenue increases…

More news

Signup for our newsletter